Privacy
By accessing or using PipeAround.com, you acknowledge that you have read and understood this Privacy Policy.
Data Controller
PipeAround.com acts as the data controller for personal data processed through the Platform in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
Data We Collect
We may collect and process the following categories of information:
Account Data
- Email address
- Username
- Login credentials
- Profile information
- Google account information when using Google Sign-In
Usage Data
- Platform interactions
- Features used
- Submitted content
- API requests
- AI requests and generated outputs
- Session duration
- Activity logs
User Content
- Uploaded files
- Imported files
- Documents and media
- Messages and communications
- Content submitted through APIs
- Generated content created through Platform features
Technical Data
- IP address
- Browser type and version
- Device information
- Operating system
- Language preferences
- Cookies and similar technologies
Payment Data
- Subscription and billing information
- Transaction references
Payments are processed through secure third-party payment providers. PipeAround.com does not store complete payment card information.
Purpose of Processing
We process personal data for the following purposes:
- To provide and operate PipeAround.com services
- To manage user accounts and subscriptions
- To authenticate users and secure accounts
- To process uploaded content and user requests
- To support integrations and connected services
- To provide AI-powered features and automation tools
- To improve platform functionality and user experience
- To ensure security, prevent abuse, and monitor usage limits
- To provide customer support
- To comply with legal and regulatory obligations
Legal Basis
Personal data is processed under one or more of the following legal bases:
- Performance of a contract
- Legitimate interests
- Legal obligations
- User consent where required
Legitimate interests may include service improvement, analytics, fraud prevention, platform security, and operational administration.
Data Sharing
We may share information with trusted service providers where necessary to operate the Platform, including:
- Hosting and infrastructure providers
- Analytics and monitoring providers
- Payment processors
- Customer support providers
- Communication service providers
- Artificial intelligence service providers
- Government authorities when legally required
All service providers are contractually required to process information only for authorized purposes and to maintain appropriate security safeguards.
We do not sell personal data.
Data Usage Restrictions
PipeAround.com processes user data solely for the purpose of providing, operating, maintaining, securing, and improving the services explicitly requested by users.
Unless explicitly authorized by the user, PipeAround.com does not:
- Sell user data to third parties
- Rent user data to third parties
- Share user data for advertising purposes
- Create advertising or marketing profiles based on user content
- Use user data for behavioral targeting
- Disclose user data to unauthorized third parties
- Use user content, uploaded files, imported files, messages, API submissions, or other customer data to train generalized artificial intelligence models
- Use user content, uploaded files, imported files, messages, API submissions, or other customer data to train generalized machine learning models
User data is accessed and processed only to provide the functionality requested by the user and to operate, secure, maintain, and improve the Platform in accordance with this Privacy Policy and applicable laws.
Google Sign-In
Users may choose to authenticate using Google Sign-In.
When users sign in through Google, we may receive:
- Name
- Email address
- Profile image (if available)
- Google account identifier
This information is used solely for:
- User authentication
- Account creation and management
- Platform security
- Delivery of requested services
We do not access Gmail, Google Drive, Google Calendar, Google Contacts, or other Google services unless the user explicitly grants permission.
Users may revoke PipeAround.com's access through their Google Account settings at any time.
Google Drive Access
PipeAround.com may allow users to connect their Google Drive account and import files into the Platform.
When authorization is granted:
- We access only files and folders explicitly selected by the user
- We do not automatically browse or scan a user's Google Drive
- We do not modify or delete Google Drive files without user action
- Access is limited to providing requested functionality
Google Drive data may be temporarily processed or securely stored within PipeAround.com's infrastructure solely for the purpose of delivering the services requested by the user.
PipeAround.com's handling of Google user data is additionally governed by the Data Usage Restrictions section of this Privacy Policy.
Users may revoke Google Drive permissions at any time through their Google Account settings or Platform settings.
Compliance with Google API Services User Data Policy
PipeAround.com's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Information obtained through Google APIs is used solely to provide and improve user-facing functionality explicitly requested by the user.
Data Retention
We retain information only for as long as necessary to provide the Platform and fulfill legal, contractual, and operational obligations.
Generally:
- Account data is retained while an account remains active
- Deleted accounts are permanently removed within thirty (30) days unless longer retention is required by law
- Billing records may be retained for accounting and tax obligations
- Technical and security logs may be retained for operational and security purposes
- Backup copies may be retained temporarily as part of disaster recovery procedures
When data is no longer required, it will be securely deleted, anonymized, or archived in accordance with applicable laws.
Cookies and Tracking Technologies
PipeAround.com uses cookies and similar technologies to:
- Maintain authenticated sessions
- Store user preferences
- Analyze platform usage
- Improve performance and functionality
- Enhance security and fraud prevention
Users may manage cookie preferences through browser settings. Certain Platform features may not function properly if cookies are disabled.
User Rights
Under applicable data protection laws, including GDPR, users may have the right to:
- Access personal data
- Correct inaccurate information
- Request deletion of personal data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
Requests may be submitted through our official contact channels.
We may request identity verification before fulfilling certain requests.
Data Security
We implement appropriate technical and organizational measures designed to protect personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Destruction
Security measures may include:
- Encryption technologies
- Access controls
- Secure authentication systems
- Monitoring and logging
- Infrastructure security controls
- Regular security reviews and updates
While we strive to maintain strong security practices, no online service can guarantee absolute security.
Third-Party Services
PipeAround.com relies on third-party providers to operate certain aspects of the Platform, including:
- Google Cloud Platform (hosting and infrastructure)
- Google Sign-In
- Google Drive APIs
- Payment processors
- Analytics providers
- Artificial intelligence providers
- Communication and support services
These providers operate under their own privacy policies and terms. We encourage users to review those policies directly.
PipeAround.com is not responsible for the privacy practices of independent third-party providers.
International Data Transfers
Depending on the location of our service providers and infrastructure, personal data may be processed or stored outside the user's country of residence.
Where required by law, appropriate safeguards are implemented to protect personal data during international transfers.
Changes to This Policy
We may update this Privacy Policy periodically to reflect:
- Changes in legal requirements
- New Platform features
- Operational improvements
- Security enhancements
Material changes will be announced through the Platform or other appropriate communication channels.
Continued use of PipeAround.com following publication of updates constitutes acceptance of the revised Privacy Policy.
Contact
For privacy-related questions, requests, or concerns, please contact us through hi@pipearound.com with the email subject starting with PRIVACY or GDPR.